Introduction

  • Web Site Owner. VeraTicket Inc ("VeraTicket") is the owner of this web site (veraticket.com). VeraTicket can be contacted by mail at 1802 Vernon Street NW #2073 Washington, DC 20009, by phone at (443) 328-4785, or by e-mail at contact@veraticket.com. This online privacy notice discloses VeraTicket information practices for this VeraTicket Web Site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the in-formation is shared. [Note that other VeraTicket web sites may be governed by privacy notices containing different information practices applicable to those sites.]
  • Web Site Visits. VeraTicket collects certain information from VeraTicket Web Site visitors. This includes, but is not limited to, the home server domain name, e-mail address, type of computer and web browser, what pages visitor accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.
  • Web Site Transactions. At times, VeraTicket will need personal information regarding a customer or a prospect. For example to process an order or provide a subscription, VeraTicket may need to know a customer's name, mailing address, e-mail address and credit card details. It is VeraTicket’s intent to inform you know before VeraTicket collects personal information, such as user's name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, VeraTicket will respect your wishes.

Personal Information That May Be Collected

  • Identifying Information. In order to make a purchase or to access designated subscriber services or restricted areas within VeraTicket.com, VeraTicket will request a user to provide certain personal identifying information, which may include: legal name, postal address, e-mail address, screen name, password, telephone number, facsimile number, method of payment, and, if applicable, credit card number. VeraTicket may request additional information necessary to establish and maintain customer's account.
  • Service Quality Monitoring. Some Web site transactions may require a customer to telephone VeraTicket, or VeraTicket to call the customer. VeraTicket will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is VeraTicket"s practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
  • Information from Children. VeraTicket does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 18 without the involvement of a parent or guardian. VeraTicket will notify the child's parent or guardian at the e-mail address provided by the prospective customer, alerting the parent or guardian to the child's use of the Web site and providing instructions as to how the parent or guardian can delete the child's registration from the Web site. VeraTicket does not use personally identifying information collected from children for marketing or promotional purposes, and does not disclose such information to any third party for any purpose whatsoever.
  • Lost or Stolen Information. If a customer's credit card and/or password is lost or stolen, the customer should promptly notify VeraTicket in order to enable VeraTicket to cancel the lost or stolen information and to update its records with a changed credit card and/or password.
  • Chat Rooms, Forums and Bulletin Boards. If customer participates in an VeraTicket chat room, discussion forum, or posts messages to an VeraTicket bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside VeraTicket, who have access to that chat room, forum or bulletin board. Some individual VeraTicket chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant's expressed opinion is his or her own and should not be considered as reflecting the opinion of VeraTicket.
  • Links to Other Web Sites. A VeraTicket Web site may contain links to other web sites. VeraTicket is not responsible for the privacy practices or the content of those other Web sites.

Uses Made of the Information

  • Limited Uses Identified. Without customer's prior consent, VeraTicket will not use your personal identifiable information for any purpose other than that for which it is submitted. VeraTicket uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices, send updates about events and in program record-keeping. VeraTicket also processes billing and business requests related to VeraTicket Web Site participation.
  • Marketing Uses. The information you provide to the VeraTicket Web site may also be collected, used, analyzed and/or processed by VeraTicket, or selected third parties on VeraTicket’s behalf, for marketing and other business purposes. VeraTicket will offer the opportunity opt-out if a customer wishes not to have personal identifying information used in this way.
  • Stored Information Uses. VeraTicket the information entered on the VeraTicket.com. This information is used to compile a customer's purchase history in order to enable VeraTicket to recommend products, services, or special offers that would be of interest to a customer.
  • Online Advertising. Some companies that help VeraTicket deliver interactive on-line advertising, such as banner ads, may collect and use information about VeraTicket"s customers to help VeraTicket better understand the types of advertising or promotions that are most appealing to VeraTicket’s customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, customer would prefer that these companies not collect such information, please mark an "x" on the opt-out option box herein provided.

Disclosure of the Information

  • Within Corporate Organization. VeraTicket is a multinational organization, with legal entities, business processes, management structures, and technical systems that cross borders. VeraTicket may share your personal information within the VeraTicket corporate organization, and may transfer the information to countries in the world where VeraTicket conducts business. Some countries may provide less legal protection for customer personal information.
  • Mergers and Acquisitions. Circumstances may arise where for business reasons, VeraTicket decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is VeraTicket"s practice to seek appropriate protection for information in these types of transactions.
  • Agents. VeraTicket employs or engages other companies and individuals to perform business functions on behalf of VeraTicket. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.
  • Affiliated Businesses. VeraTicket works closely with affiliated businesses operating web site stores, providing services or selling products on each other's Web sites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.
  • Marketing Analysis by Third Parties. VeraTicket reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
  • Disclosure to Governmental Authorities. VeraTicket releases personal identifying information when VeraTicket [reasonably] believes release is appropriate to comply with law, to enforce VeraTicket agreements, or to protect the rights, property or safety of VeraTicket customers. VeraTicket may also release such information in an exchange of information with other companies and/or organizations for the purposes of fraud protection and credit risk reduction.

Use of Computer Tracking Technologies

  • No Tracking of Personal Information. VeraTicket"s Web Site(s) are not set up to track, collect or distribute personal information not entered by visitors. Through web site access logs VeraTicket does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
  • Use of Cookies. VeraTicket, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies". A cookie is an alphanumeric identifier that a Web site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by VeraTicket or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Web sites may not then work properly.
  • Use of Web Beacon Technologies. VeraTicket may also use Web beacon or other technologies to better tailor its Web site(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Web site, a non-identifiable notice of that visit is generated which may be processed by VeraTicket or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
  • Collection of Non-Identifiable Information. VeraTicket may collect non-identifiable information from user visits to the VeraTicket Web site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on VeraTicket Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." VeraTicket or its contractors may use this data to analyze trends and statistics.
  • Collection of Personal Information. VeraTicket collects personal identifying information from customer during a transaction. VeraTicket may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help VeraTicket understand trends and patterns. This information is not reviewed at an individual level.

Information Security

  • Commitment to Online Security. VeraTicket employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All VeraTicket agents and contractors with access to personal information on the VeraTicket web site(s) are also bound to adhere to VeraTicket security standards.
  • No Liability for Acts of Third Parties. VeraTicket will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, VeraTicket shall not be liable for unauthorized disclosure of personal information due to no fault of VeraTicket including, but not limited to, errors in transmission and unauthorized acts of [VeraTicket staff and/or third parties].

Privacy Policy Changes and Opt-Out Rights

  • Changes to Privacy Policy. This privacy notice was last updated on March 22, 2022. VeraTicket reserves the right to change or update its privacy policy statement at any time. For 30 days prior to the implementation of such change, there are two boxes at the end of VeraTicket’s notice of change (1) an "I accept" box, and (2) an "I do not accept" box. If customer does not mark the "I do not accept" box customer will be deemed to have accepted VeraTicket"s privacy policy updates.
  • Opt-Out Right. Customer have the right at any time to cease permitting personal information to be collected, used or disclosed by VeraTicket and/or by any third parties with whom VeraTicket has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting VeraTicket via e-mail contact@veraticket.com, telephone or postal mail. After processing the cancellation, VeraTicket will delete customer or prospective customer's personal information from its data base.

Access Rights to Data

  • Information Maintained by VeraTicket. Upon customer's request, VeraTicket will provide a reasonable description of customer's personally identifiable information that VeraTicket maintains in its data bank. VeraTicket can be contacted by e-mail at contact@veraticket.com, telephone (443) 328-4785, or postal mail at 1802 Vernon Street NW #2073 Washington, DC 20009.
  • Corrections and Changes to Personal Information. Help VeraTicket to keep customer personal information accurate. If customer's personal information changes, or if customer notes an error upon review of customer information that VeraTicket has on file, please promptly e-mail VeraTicket contact@veraticket.com and provide the new or correct information.
  • Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of VeraTicket who are California residents to request certain information regarding VeraTicket’s disclosure of personal information for their direct marketing purposes. To make such a request, please write to: 1802 Vernon Street NW #2073 Washington, DC 20009 or contact@veraticket.com. Within 30 days of receiving such a request, VeraTicket will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. VeraTicket reserves its right not to respond to requests submitted other than to the address specified in this paragraph.
  • California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.

Accountability

  • Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about VeraTicket compliance with this privacy policy, you may contact VeraTicket by e-mail contact@veraticket.com
  • Terms of Use. If customer chooses to enter into a purchase or to subscribe to VeraTicket's services, customer's action is hereby deemed acceptance of VeraTicket practices described in this policy statement. Any dispute over privacy between customer and VeraTicket is subject to the provisions of this notice and to VeraTicket"s Terms of Use Agreement which is hereby incorporated herein and which can be read at veraticket.com\termsofuse.